Returns & Exchanges

At Grande Cosmetics, we want you to be completely satisfied with your beauty results. If you are not happy with your purchase, we offer a 90-day money-back guarantee on all products purchased directly from our official store.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid shipping label provided by our system.

• 3.
  Pack Your Items

  Securely package the products in their original packaging, attach the prepaid label, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.